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Old April 18th, 2014, 11:01 PM
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OldFartCruiser OldFartCruiser is offline
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Join Date: Jan 2011
Location: Ship's Balcony
Posts: 247
Default Felt taken advantage of

I have an Australian cruise booked thru one of the largest online TA. Thru the website that emails me when prices go down, I was informed there was a reduction of $158pp in my category. Emailed my TA and got the reduction. However the TA informed me she took away my free Gratuities & giving me $75 in OBC. Bottom line I save $55 (158*2-12*14 nights*2+75) and TA saves $261 (12*14 nights*2-75).

She claims their commission is reduced with the price change. Told her she will not have to worry about commision on my cruises any longer after the 5 upcoming cruises I have booked thru them. They do not get $261 commission on $316.

I know this opens the door for Pete to remind us not to use online TA.

O F C'er
Experiences over the years enabled me to have all the answers, but not necessarily corresponding with your questions.
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