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Old May 4th, 2014, 10:09 AM
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Dannyboy Dannyboy is offline
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Thumbs up Update for you

Cancellation penalties can and will change, so always request the most current policy updates to include all of the services/products reserved or purchased.
Remember to verify all booking made outside of the cruise lines on hotel, flights, tours etc. These penalties can and will be in addition to the cruise line penalties.

Holland America and Norwegian, treat name changes as a cancellation. Making a change to an existing reservation, will impose penalties, always verify in writing before you make any Changes. However upgrades generally are acceptable with most cruise lines.

Carnival and Royal Caribbean, start the penalty period on the day prior to embarkation, flight or hotel package, which ever start first.. In other words, if the penalty is 120 days before first reserved service, the cancellation has to be made 121 days before that service is due.
It is your responsibility to verify before you make your deposit/payment on the booking.
This applies to flights, hotels, transfers, pre/post excursions and any other products or services offered and ordered at time of booking through the cruise lines.



Azamara Club Cruises
NOTE: Penalties include shore excursions, which are refunded if cancelled 48 hours in advance of tour local time. Hotel costs are refunded if cancelled at least 31 days prior to cruise departure date booked through Azamara.
Cancellations may be made via telephone. Written cancellation is recommended.

All Cruises
91 days: $25
90-60 days: 20%
59-30 days: 50%
29-15 days: 75%
14 days: 100%



Carnival
NOTE: Penalties include Air, hotel, transfers & shore excursions booked through Carnival. 100% PENALTIES apply to most promotional bookings. Cancellations may be made via telephone. Written cancellation recommended.


Europe, Panama Canal and Transpacific Cruises of 7- Nights
90-56: Deposit
55-30 days: 50%
29-15 days: 75%
14 days: 100%

Cruises of 6- Nights Plus
75-56 days: Deposit
55-30 days: 50%
29-15 days: 75%
14 days: 100%

Cruises 2 to 5-Nights
60-46 days: Deposit
45-30 days: 50%
29-15 days: 75%
14 days: 100%



Celebrity Cruises

NOTE: Penalties include air, hotel & shore excursions booked through Celebrity. Cancellations may be made via telephone. Written cancellation is recommended.

Holiday and Galapagos Cruises of 6-Nights Plus
89-64 days: Deposit
63-43 days: 50%
42-22 days: 75%
21 days: 100%

Holiday and Galapagos Cruises of 5-Nights
89-64 days: Deposit
63-43 days: 50%
42-15 days: 75%
14 days: 100%

Cruises of 6-Nights Plus
74-57 days: Deposit
56-29 days: 50%
28-15 days: 75%
14 days: 100%

Cruises of 5-Nights
59-43 days: Deposit
42-29 days: 50%
28-15 days: 75%
14 days: 100%



Costa
NOTE: Penalties include (Air, hotel & shore excursions, each are treated different and have a window period) booked through Costa Cruises. Cancellation must be made in writing.


World or Grand Cruises
90 days: 15%
89-57 days: 25%
56-45 days: 50%
44-30 days: 75%
29 days: 100%

Caribbean Cruises
75-57 days: Deposit
56-30 days: 50%
29-15 days: 75%
14 days: 100%


All Other Cruises
89-57 days: Deposit
56-30 days: 50%
29-15 days: 75%
14 days: 100%



Crystal Cruises

NOTE: Penalties include air, hotel & shore excursions booked through Crystal. Written cancellation required.

World Cruises of 53-Nights.
150-76 days: 20%
75-45 days: 50%
44 days: 100%

World Cruises of 52-Nights
90-61 days: 10%
60-31 days: 50%
30 days: 100%

All Other Cruises
75-45 days: 10%
44-15 days: 50%
14 days: 100%



Cunard Line
NOTE: Penalties include air, pre/post hotel, transfers & excursions booked through Cunard.
Written confirmation mandatory.
Cruises of 30-Nights

120-91 days: 25%
90-64 days: 50%
63-43 days: 75%
42 days: 100%

For Cruises of 29-Nights
90-61 days: 25%
60-31 days: 50%
30-15 days: 75%
14 days: 100%



Disney Cruise Line

NOTE: Penalties include air, hotel & shore excursions booked through Disney cruise lines. Guarantee (GTY) bookings are 100% penalty. Cancellations must be in writing.


10 Nights + includes cruises outside of the USA
45 days: Deposit for suites and concierge staterooms
119-45 days: Deposit for all cabins except suites and concierge
44-30 days: 50%
29-15 days: 75%
14 days: 100%

9-Nights & all Cruises R/T in the USA
45 days Deposit on suites and concierge staterooms
75-45 days: Deposit for all cabins except suites and concierge
44-30 days: 50%
29-15 days: 75%
14 days: 100%




Last edited by Dannyboy; May 4th, 2014 at 10:28 AM.
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