Originally Posted by cruise planner
A good reputable agent is there when you need them. Guess you booked with the wrong agent.
But insuremytrip.com is not necessarily the best way to book travel insurance because, as I said, best price is not the best deal and big name is not necessarily the best policy.
And yes, I am bias. But then I've been doing this for a long time and I know which companies provide good customer service. Just looking at the best price does not mean you'll be getting the best customer service, which is the most important part of travel insurance.
But hey, if it works for you, then go for it. As I say, what one person loves another will hate.
The measure of a good good policy or company is based on how they perform when you need to file a claim.
The question is finding the reputable travel agent. i know they are out there and i am sure you were/are one but how many do you have to go through before you find a good one?
I don't know other people that cruise so can't get recommendations there.