Thank you Paul. I am about to go on my first cruise. Its is a first for cruising and also for being on Carnival. I have read many reports on how "bad" Carnival was. I understand what others have said that CCl should have shown more caring with certain events like the woman with the room broken into and the other woman that lost her husband in the excursion. While I believe more should be done, I would like to compare apples to apples and see if anyone had similar experiences with another cruise line. (Heaven forbid the death, but the other things like being yelled at and room broken into) and see how the other line responds. Maybe they would respond just like Carnival, who really knows??? Wouldnt the same reaction make the other lines just as bad? Being in the customer service industry myself, i have realized you cant please everyone, and there is also ALWAYS someone out there that feels they have a miserable life so they believe that they should make others miserable as well.
Just my 2 cents.