My wife and I cruised the Romantica in the mediteranian about 6 years ago.
We've cruised many times before and after that episode.
Let me tell you that besides the food being unedible, there was absolutely nothing that went right on that cruise.
-The service was terrible
- We were lost by our guide in barcelona
- It was impossible for use to talk to anyone of authority and I don't mean because of language.
In short it was the worst cruising experience I've ever had.
I would seriously recommend another cruiseline.