We went on the Alaska cruise (7 Days) in 2000. We also had a suite. They showed us to our room. We had a small white card on our dresser telling us about the King and Queen dining room. (We had the King room) On this card it had times for breakfest and lunch hours. Also , throught out the cruise we were invited to a coctail party with the Capitain. Also we were invited to a lunchen with the Capitain and his crew in the crows nest. As you said you get free dry cleaning and both of us flowers on the first formal night.
It is too bad your TA tell you about the perks with a suite. We were advised by our TA and the steward left us information on all the dates and times on our dresser.
We sailed on the Zaandam ship also.
It was too bad you did not know about these perks sooner.
I hope your next cruise is better