We had a really nice experience on the Veendam.
One of the servers in the Crows Nest took our Dutch Hats that were given out at the Vista Dining room and personalized them for us.
She put the dates of the cruise, the name of the ship, and all of the ports that we visited.
It made a great momento of the cruise.
We felt like this was above and beyond the call of duty and thanked her with an "extra" gratuity.