I probably shoudn't step in here, but of course I'm going to.
The experience isn't new, but I think Mr. Huibregtse's letter to NCL is (it appears to be dated Sept 13,2004.)
I think the purpose of Mr Huibregtse's post is more to let us know what one person is doing to try to address the issue with NCL, rather than merely to re-iterate the same complaints we have already heard from many other cruisers. I, for one, would be interested in being kept informed of any response NCL makes in regard to this letter, if Mr. Huibregtse is willing to share that information.
