The Spirit WAS the Superstar Leo, and was recently added to the Norwegian fleet. Ive heard that a good deal of the ship has been updated though. I've seen a lot of recent pictures of the ship, and it appears to be in good shape. I can't imagine anyone got off the ship with a full refund from NCL, but you never know. I'll be sailing on the Spirit in November, and have been reading as many of the new reviews as possible, most of which seem to be primarily positive. My experience is that ALL cruise ships get mixed reviews, because some people are very easily satisfied and other people are NEVER happy with what they receive.