Well Norm - as they say there are two sides to every story and certainly different ways of looking at things.....you enlightened me to a point I was not aware of. I have only cruised a total of 8 times...Princess being the latest one and first time cruising with that line. All cruises up to that point always left the envelopes in the stateroom which I thought WAS the normal procedure for gratuities. Somehow I did not realize the policy on Princess and thought it was not the best way to handle the gratuity process in general. Thanks for the info.