I have clients that just returned on The Grand and were amazed at how beautiful she still is. I tell all my clients that Princess is number one in keeping their ships in perfect condition. The towels my be more fluffy on the golden because she is new. I have sailed on The Grand 4 times but wont be on The Golden until January. If you want to email me direct about your report I have pictures, videos and slide shows of The Grand that may be useful to you.