We are planning on sailing on Princess in February.
We had a horrible experience with the land transfers in San Juan earlier this year. We had to search out the Princess Reps at the airport and had to wait over an hour for a van. That was after waiting an hour for our bags - which was not Princess' fault.
The return trip at the airport was even worse. There was no organization at all!
The lines were totaling confusing.
It really was a bad way to begin and end a cruise.
Unfortunately, we are hooked on Princess and plan to grin and bear it.
We hope by this time, they have become more organized.
Keeping our fingers crossed.