Yes she did have electronic tickets. Someone at the airport told her she might would have gotten on the plane if she had checked her luggage in outside. ( I didnt see it but there is a way for you to swipe your tickets and not have to wait in that long long line at Miami, so I was told). She is inexperienced in flying also and just went inside and waited in line thinking she would have the time. She had everything checked in before 10:55 but barely but they told her it was too late. I wasn't at the airport yet so I don't know all the details. I know I was surprised when I went in and saw her standing there. Anyway we all got to ride back together.