Honestly, the lobster dinner on the balcony is a farce, or at least my futile attempt to arrange this for my wife and I on our anniverssary cruise last year on the Diamond. It was difficult to attempt to arrange and the end result was not what I imagined based on the description from the Princess website. HOWEVER, that said, the person that answered the room service phone turned out to be our best server in the Santa Fe dining room. He arranged for food from the main dining room on a formal night to be brought to our cabin and I was able to serve my wife wife on our balcony. Again, not what I anticipated, but it ended up working out okay for us.