I just got back from the Paul Gaugin, and I am impressed too. Before the cruise, I had a few questions and called Radisson, and always got a real person on the line with a real answer. Try that with most other lines, and you'll be on hold for an hour and get no info. Great docs with info on everything. The cruise? no crowds, no lines, info easy to get, great food and service, and the nearest thing to an all inclusive cruise going. Everything else great. We WILL be seeing Radisson again.