I think that asking for an email from RCL to people that have dutifully input such information online (like RCL asks you to do) is not an unreasonable request. I mean how hard from a technological standpoint would that have been to do. You have a passenger list, you have email addresses for ALOT of those people, you spend 5 minutes sending out an email. Sure some people would have missed the email, but the fact that no GESTURE or effort at all was made at all is what has people irked.
Had they put a msg on their website at all before the day of the cruise?