We found out this afternoon that Viking KNEW about the problem as early as July 12th. We didn't even leave the states until July 21st, and received no call from them explaining the situation. Neither did any other passenger we've spoken. Our Option, and it seems, our ONLY option, is to get a 50% discount on another Viking cruise this year or the next. Quite frankly, we don't EVEWR want to go on another Viking cruise. They basically have us in a catch-22 and they know it, because if we just go home, they will not guarantee us any type of a refund. Don't know when I'll have computer access again. Good luck, you'll need it!