My wife, I and friends did a June Elbe non-cruise in August sitting on the bank of the river in Dresden for 6 nights. This is my first glance at the message board since our return. I can only say I am shocked and disappointed to see Shirley still using the same words she did with us as our TA and Viking playing the same evasive games they did then. Shame on you both. Shirley to your question, what can Viking do? For starters how about refunding the extra we paid for view cabins? The 50% coupon is a laugh. It is limited to which cruises it applies and can usually be equaled with diligent shopping. And Brennan you were right on with your comments.