There is a passenger on board one of your ships,how in an emergency would you reach them??All phone lines are transfered with no direction or phone number in case of emergency?!This info.should be very easily accessed.I cn,t believe that over an hour was spent on the phone and the computer to no avail.I guess we wait untill the ship docks and hope we can find them there to let them know her mother has died today.
Well?What do you say to that??