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Old December 27th, 2002, 09:25 PM
marvholly marvholly is offline
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Join Date: Mar 2002
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Default Re:

I had the same experience using Sarena for our 12/01 cruise and she gave really good cabin advice that ended up in our getting an upgrade to a mini-suite. These people appear to really know what they are doing. Several other on-line agents that I have tried to deal with should really be working at McDonalds or Burger King. They are glorified order takers.
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