We used Port Compass in February and they were very good. we used them to take us from the hotel in Santiago to the ship in Valparaiso. They charged the same rate (four minimum) as the ship's shuttle and got us there before the shuttles arrived. It only took 10 minutes to board. We used them several times at different ports. When we used them in Puerto Madryn for the long ride to see the penquins, we arrived before the ship's tours. We had 10 in our air conditioned van. We took some food off the ship for lunch and they stopped at some clean bathroom. Our friends used them for most of their tours and for a tour of Buenos Aires and then transfer to the airport in Buenos Aires. The ship had several buses that broke down and one time our sailing had to be delayed. We would definitely use them again.