was contacted by starboard and told that the watch was repaired and do i still want it. told them no - i wanted a refund and my postage costs to send the watch to florida. was advised that it would not be a problem and they would cut a check.
got a call yesterday that the watch was accidently shipped and that they will mail the refund check and that we could keep the watch for the inconvenience.
since i had not yet heard form Hal re: my email i asked if they had been contacted by hal and they said no-------so as of today i have not yet heard from them either and its been 9 days-have not even gotten an auto response to my email
is hal going down the tubes re: customer service