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Old February 13th, 2003, 10:32 AM
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lougee1043 lougee1043 is offline
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Join Date: Nov 2001
Posts: 541
Default Re:frustrated with hal vendor 2/8/03

was contacted by starboard and told that the watch was repaired and do i still want it. told them no - i wanted a refund and my postage costs to send the watch to florida. was advised that it would not be a problem and they would cut a check.

got a call yesterday that the watch was accidently shipped and that they will mail the refund check and that we could keep the watch for the inconvenience.

since i had not yet heard form Hal re: my email i asked if they had been contacted by hal and they said no-------so as of today i have not yet heard from them either and its been 9 days-have not even gotten an auto response to my email

is hal going down the tubes re: customer service

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