Re: Lost Luggage Saga
I'm really amazed that a customer service rep would use those words to you. If ANYONE spoke to me that way, I would have gotten their name and had their job by the end of the day!! I have learned to get people's names BEFORE I begin to speak to them when I have a problem. Too many times I've simply be "disconnected", so now I have someone to report if that happens.
Sorry about your disaster, hope your next cruise makes up for the problems.
8/92 Mex. Riv. Commodore
9/98, 9/00, 9/02 & 7/04 Caribbean - Paradise
10/00, 08/05 Pac. Wtrs. Holiday, Monarch
04/06 Hawaii - Celebrity Summit
09/07 Alaska - Celebrity Summit
07/09 Western Caribbean RCCL Liberty of the Seas