We also owned a Town & Country (99 model year). Fabulous vehicle. We had a couple of electrical type problems with ours. Our Chrysler dealer was very helpful even after the original warranty was up. There are known service issues with any vehicle and if the dealer has a technical service bulletin that describes your problem they will fix it. This was the case with ours. In the event that we haven't been happy with the service from our dealer there is an 800 number for the Chrysler Customer Service Dept that we have had great success with however, the # that I have is Chrysler Canada only so it won't help you if you are in the States. I recommend going to www.daimlerchrysler.com
and see if there is a way to contact the customer service dept from there to see if there are any service issues with your vehicle.