It's true, it stinks haveing used a TA. I learned my lesson and will book my own cruise next time. I guess I'm working both sides of the fence. I'm on Carnivals e-mail list and they send me the promotions then I call my TA for her to fetch the deals. It can be a pain in the #!! but it's what I have to do. My TA has done nothing to find deals for me. Next time we book a Carnival cruise I'm using their rep Juliet Bright. She has been wonderful.