I feel the same way! My husband and I just went on our first cruise on the Pacific Princess & got back 2 weeks ago. I've been trying to find out how we can send a thank you letter to the crew staffs that we met there. They were awesome people who made our 18-day journey a memorable one! I've checked their website & got nowhere. If you get lucky, let me know. I'll be sure to do the same if I come up with anything. Good luck!