There does seem to be a bit of a propagation delay among their various computer systems, or a failure to communicate between right hand and left hand . I called them after I got the docs for my last cruise, because the FunPass webpage asked for a past guest number. I don't recall which number refered me to the Relations line, who gave me the pg numbers for myself and my wife. However, when I booked my third Carnival cruise a month later, the Service Rep didn't show a past guest number on her screen.
Sounds just like the bureaucracies I've worked in/with. <
I may dwell on the land, but I live at sea!
Sensation 2/03 I disembarked, but never really left the ship.
Enchantment 9/03 Just had to go back.
Inspiration 3/04 Just have to go back again, and again, and again...
Sensation 04/05 The vessel made me do it!