I am a waitress. I see this every day! People are very rude! They think because we are in the serving business, we must be second class citizens. Must be talked down to. Well it is a job. It pays the bills. It helps me to go on cruises. I make sure no one at my table are rude to the staff. Believe me...... i wont stand for it. Tehy will hear about it from me. I also tip extra.. They work hard for those tips. i know!!!!