I don't know if I would say that I don't feel pressured to give an Excellent rating, that is all they talk about sometimes when it comes up. What I don't like about them is when they tell you not to mark a whole department down because of a problem. That is true enough, but I am also not goin to mark up an entire department beacuse of a single individual either.
That is the whole point of the cards. Even when you look at the way they are designed, they are set up to give that impression.
I'm not saying that there aren't people who work hard and enjoy their jobs. These people are noted on my cards. These are the people who go out of their way to make sure that either you are enjoying yourself, or providing what you need.
For instance, our last cruise was a back to back, and the women from the pursers office was just so pleasant about helping my partner and I go through the gauntlet of off the ship and back on. We both made special note on the cards to give her praise.
I have an expectation that I will enjoy the cruise. The card is so marked!