Author: familycruiser (220.127.116.11)
Date: 04-12-05 10:27
I wonder if they even read all those cards. You would think that after all the people who complain (and rightly so) about loud announcements, pushy selling tactics, etc., that the cruiselines would actually take the advice they so actively sought.
There are obviously less people complaining about these things on their comment cards than we might think because on most cruises the cruise lines are getting a 98% customer satisfaction rating from their comment cards.