I filled out one of the surveys, but was very dismayed by a comment made by one of Carnival's staff. He made a very sarcastic comment about making sure we all turned it our comment cards, because he would read each one personally then rolled his eyes and said yeah right. He said the computer give them the result in about 10 minutes, which leads me to believe the comments made are never read. I have found that Carnival has a very arrogant and indifferent attitude toward any complaints I have ever voiced. Pretty much after they have your money you can forget getting a lot of satisfaction on any problem you have.