TMC: Give me a break!!! They had NO reason to be treated the way they were. When has wanting to go on a vacation with your family grounds for child abuse? Are you saying the staff had the right to hit that child because the parents wanted a few hours "alone" time? Then tell us smart one... Why are there kid's programs, beepers, and private babysitters? It's pretty obvious these folks did nothing wrong except choose to sail with that particular cruise line. What a shame. Personally I'd sue thier ass off and take free cruises on thier competitor's ships for the rest of my life. I hope it all works out for you.