Well written Linda55...everything you have stated i agree with. Its time these companies stated to pay their employees a correct, livable wage and not depend on us consumers who line THEIR pockets to do so. I live in Italy and tipping is not widely done, they are paid a decent wage and do their job accordingly and mostly the service is outstanding and its a pleasure to feel that they are doing because they want to and not because they want something from you. I have lived in different countries where tipping is natural thing...but its much nicer to see the pleasure on the persons face when i tip here for good service...automatic tips is a disgrace and the cruise liners should wake up to this fact!!!!