I sailed to alaske back in july 2005 on the Infinity for 7 days. They did not get my luggage to me for the first five days. I had to buy some clothes in a port, and to this day still have not been reimbursed. Celebrity will not return calls, they give me incorrect information and try to blame it on Northwest airlines. But I purchased Transfers from Celebrity Cruises lines.
Can anyone give me some guidence on how to handle my situation. There were a number of guest on that cruise that also had lost luggage problems. My first Family Cruise and Celebrity made it my Last Cruise. THANKS CELEBRITY.