Wow, Cruisequeen, I am so surprised and disappointed at the treatment you received. When we were on Carnival previously (most the Paradise) the crew was very helpful....going down the plank to the tender, etc., etc. Although when we were on Royal Caribbean they weren't quite as acommodating.
Here is the # to the Special Needs Desk....maybe you already have it, but I would DEFINATELY call them and let them know of their shortcomings. Someone needs to do it, and it might help you or someone else in need in the future....
Wishing you a better future cruise! You deserve it...
# to Special Requirements Office 800/438-6744 ext 70025
8/92 Mex. Riv. Commodore
9/98, 9/00, 9/02 & 7/04 Caribbean - Paradise
10/00, 08/05 Pac. Wtrs. Holiday, Monarch
04/06 Hawaii - Celebrity Summit
09/07 Alaska - Celebrity Summit
07/09 Western Caribbean RCCL Liberty of the Seas