I just got back from a cruise aboard the Carnival Triumph and we did go to Cozumel. They tender passengers to shore and it was a disaster. Bear in mind that it's only the 3rd week they were tendering but the wait was very long... Some passengers waited over 2 hours to get back on the ship. When we arrived, there was 2 other ships in Cozumel but the piers are completely destroyed.
If someone can show me how to add pics, I can add a few of the damage.