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Old March 27th, 2006, 11:44 PM
jay20nj jay20nj is offline
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my parents were asleep in their room which was on the same side as the fire in the back and heard the smoke alarm go off and could see burning embers flying by their balcony. the horn sounded and everyone went to their muster stations. the began to prep the life boats but never needed them. they were completely reimbursed for their whole cruise, flights, limo home from airport, and all incidentals such as phone calls. plus princess gave them 25 % off their next cruise. they said the princess crew handeled the situation amazingly in both the "customer relation" aspect as well as the actual situation itself. it was their first cruise and they said that they, and almost everyone else onboard, was so impressed by princess that they will definately go on another princess cruise...
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