View Single Post
  #2 (permalink)  
Old June 13th, 2006, 05:26 PM
Mike M's Avatar
Mike M Mike M is offline
Join Date: Jul 2004
Location: You're Looking At Me
Posts: 24,361

Three days before the cruise is ridiculous and I would consider a refund and a 50% off coupon for compensation less than equitable, even though it is within their rights to do it.

What are they doing about air, hotels and other expenses or did you book them through Oceania and are they including that in the refund? I would be raising some pointed complaints and specific requests for compensation with Oceania Customer Service and Del Rio on this one.

Work with your agent to make sure that you receive equitable compensation.

Take care,
Cruisemates Community Leader/Moderator

"There is a great difference between being well traveled and just having been to many places." ~Me

"Fear is the assassin of dreams." ~Me
Reply With Quote