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Old January 23rd, 2007, 07:04 AM
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DougR. DougR. is offline
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Join Date: Nov 2002
Location: Erial, New Jersey
Posts: 3,310
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I have 2 questions:

1. Was your condition pre-existing?

2. If so, did you buy the insurance within 14 days of booking your cruise?

If the answer to question 1 is yes and question 2 is no, you are out of luck.

I had a claim with Travel Guard back in 2001 when we had to cancel a cruise due to my stepdaughter being diagnosed with Lymphoma. Since I did not purchase the insurance within 14 days of booking the cruise, I had to submit extensive paperwork from the physicians showing that it was not a preexisting condition. Once submitted, they paid without hesitiation.

Because of my experience, I have now insured all of my cruises with them.
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