As the top dog in CruiseMates and a person who has been a professional "message board contributor" since I started with Motley Fool back in 1995, I have to say first of all that I love the CruiseMates staff, they are the nicest, most considerate people anywhere, but even more importantly..
NOTHING TICKS ME OFF MORE THAT A FIRST-TIME POSTER GETTING FLAMED!!!!
A first-time poster is often in an emotional state when they post anyway, they are frustrated and really need an answer. The last thing they need is to get a rude response that just gets them more upset.
Being a "pro" I know enough not to take message boards too seriously, but even I have gone to other (non-cruise) boards and been shot down by a group for asking a question and I can tell you I was obsessed with it for days! Boy was I steamed. That is why our staff here all know to treat new-comers with kindness.