Is there one special someone who made your cruise extra special? I know that HAL has the best staff around and they all seem to go out of their way to help you. I mean someone who really
went the exra mile.
Mine would have to be the GRM on the Zaandam, Petra. We had a serious problem. She not only dealt with the problem, but spent the rest of the cruise seeking us out and sending us goodies of one kind or another. She even managed when we had a bad room problem from an inside cabin to a suite. Now, if that isn't going the extra mile I don't know what is.