I have now been waiting 19 days with no response to my very basic football broadcast question!!! I also wrote (not the form, but a special letter ) to Carnival after our 112/99 Triumph cruise. Its a good thing I didn't hold my breathe. I am still waiting a esponse. Don't get me wong, going Carnival spirit 12/01. However, if they ask for feedback and I take the $#$*%*** time to do an entire special letter they can well afford the postage to sand me a form letter acknowledging that somebody bothered to read what I said and considered a good/bad point ( or did they? Circular file?).