Well done on your criticism of this captain.
I have taken a number of cruises and have been a life-long yacht owner. Whenever troubles have occurred on one of the major carriers, passengers are kept well informed. I have never had a major disaster (let alone a small one) on one of the major lines.
The worst was losing an engine nd waiting for it to be reparied. No one was in any danger and the captain kept us well informed.
After the Greek accident, I went to the ships' web page. This was a second to third class operation and your description of a dolled up ferry may have been generous. WELL DONE!