We've veen upgraded twice, both on the Conquest. Booked IS Gty, and got OV once, and Family cabin on Spa deck (whoee) once. The Spa deck is a mixed blessing. The room is large, with floor to ceiling windows (basically a balcony with the balcony space inside the cabin), but it is just below the children's pool. Several mornings about daybreak, the staff would unstack the deck chairs, and position them. Whump .... slide. We are early risers, so it didn't bother us enough to complain, but late night partiers should be aware, or maybe if you party hard enough, you won't hear the noises!