Holiday used to sail out of New Orleans from what I've heard, but now sails out of Mobile. Is New Orleans your pre-cruise stay? With the change in home port for the Holiday, it would be easy to get confused. We sailed on the Holiday in October 2004 out of Mobile. People have just come off the ship within the last couple of weeks, so I think it is safe to assume that she is up and running. Had not heard from anyone that she ran into a dock in Mobile. She did have some repairs recently, but was an entirely different problem. Had some refurb before setting sail out of Mobile - she is in excellent shape for a ship her age. If you book your hotel with a credit card, don't you get some trip protection with that? We have one particular card we use just for that reason.