We used them for an upcoming cruise. The price was exactly the same as HAL because of a three day sale with HAL. HAL had a promo for free parking and no one would honor the promo. It was for tickets purchased during the same period of time and regular HAL employees said we were entitled but the "travel agent " side of HAL said no. So I am unhappy with VTG but alot of that comes from me not totally understanding the travel business and the T/A not taking the time to explain to me. But that is last weeks news and now I am looking forward to a great cruise.