I always book with a TA I can talk to in person, on the phone, or on line. I switched TAs last year just because I found I was going on many cruises with my new TA so it was nice to be part of the group. I believe that a TA really earns their money when things go wrong; if nothing ever went wrong then price is the only differential.
We have booked all of our cruises online ourselves. For the first cruise we did go to a couple of TA's but then I found that the company I worked at had a partnership with Princess and it was definitely the best price. Since then we have done it online because we are able to find good prices and usually extras. As long as you don't need a catagory that usually isn't shown online or something special like a handicapped room then we figure why not book it ourselves. If we did need something special I would probably either go to a local TA or work via phone with the line direct.
For our last cruise we did have questions and the agency we booked thru was great at answering all our emails.
I always print every email and put them in a folder and keep them right at the computer so if we have any questions ,plus have a folder on the email account jsut for cruise emails.
Star Princess 2005, Sun Princess 2005
Caribbean Princess 2006, MSC Lirica 2006 , NCL Pearl 2007, Majesty of the Seas 2008, Carnival Destiny 2008, MSC Lirica 2009, Carnival Valor 2009,Carnival Legend 2010, Carnival Liberty 2010,Carnival Fantsay 2011,Carnival Valor Feb 2012, MSC Poesia Dec 2012, MSC Poesia April 2013, Carnival Legend Nov 2013, MSC DIVINA Jan 2014, MSC Divina Oct 2014, Carnival Liberty Jan 2015, MSC Divina Apr 2015, Carnival Ecstasy Oct 2015, NCL Star Jan 2016
Kuki, very interesting article. I guess it comes down to what choice you want to make. I have booked with the cruiselines , Online and TA. When I booked with the cruise lines directly i've never had a problem even with changing some things. I don't mind doing the extra work. Great article thanks.
We have been using a TA for our past few cruises and will keep it that way. She was able to get us out of a cruise at the last minute (after we had made our final payment!!) due to some "Issues" and changed it to a sister ship for us. She even got the cancellation penalty waved! She also searches for any discounts. We feel it's nice to have her as the middle woMAN to go back and forth with the company especially if there are "issues". Also she handles all our NCL Rewards certificates...We hand them to her to go towards the cost of our cruise and she makes sure they get to the right person. No Stress! And...we really don't see where it cost anymore to use a travel agent. She has quoted us the same price (sometimes less) as online!
DOLPHIN OCEAN BREEZE 1993
CARNIVAL CELEBRATION 1999
CARNIVAL GLORY 2004
NCL JEWEL 4/9/2006
DISNEY WONDER 6/15/06
NCL SUN 1/23/07 (girls trip!)
NCL PEARL 3/30/07
RCCI MAJESTY OF THE SEAS 8/27/07
NCL Sky 8/31/09 (Mom's Bday Cruise)
Disney Magic 10/17/09 with the baby!!
Next Cruise...NCL Dawn 6/6/10 NYC to Bermuda ;-)
my mom and i always use the same ta sheshe is realy great she get the
dinner setting we wented remandy a shore trip in cosata maya and get
trans for us to get to the port then back to the airport we feel better
know we have ta who can helps if we need help