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Old August 22nd, 2007, 09:07 PM
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Default Infinity - stateroom does not exist

Went online to check our reservations (3), and to see if any of the prices have dropped. Since we have not been on the Infinity before (know it is similar to Constellation) I entered the stateroom we booked for the Alaska trip, #6103, and it came up " ...does not exist on this ship..."

They haven't been doing any renovation/changes on the Infinity that I know of, or have they?

I was actually trying to make certain our room would not be next to the lifeboats. I think they are on deck 5 ?
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Old August 24th, 2007, 08:38 PM
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I entered this room number on the Constellation's deck plan, and the same thing came up, although both ships deck plans do show that cabin number.

I would give your agent a call...
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Old August 24th, 2007, 10:10 PM
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Thanks for the reply. Now I know it is not just me or my PC.

Will call Saturday, it is the first item on my to do list. Our Infinity trip is not until next June. By the way, do you know if the lifeboats would be a problem on Infinity, - in my non-existent room - since it is Alaska and the view is important.

Interesting, I did not think to check #6103 On Constellation. (Now I am thinking I should check #8107 on the Connie as I am booked for that this November!!)

Safe travels.
Mary
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Old August 25th, 2007, 08:39 AM
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May-be check out deck 6, since the cabin # is 6103....There must be some explaniation....keep us posted.
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Old August 27th, 2007, 08:02 PM
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Donna,
Called Celebrity and was told I am booked for that room and my reservation is in their computer. He stated the on-line/web page would not have that stateroom come on screen in the 'deck plan' if there was a problem.
Naturally the agent could not get it to come up "stateroom does not exist..." but I was able to tell him with confidence another person also got that message when they tried 6103. Thanks!
So, the mystery remains.
Nona
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Old August 31st, 2007, 01:55 AM
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http://www.celebritycruises.com/plan...ilDate=1070902

It shows on the deck plan....and it is a handicap accessible cabin.

BTW - I too did get the "this cabin does not exist" when I plugged the number into the search box.
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