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Old January 25th, 2011, 01:05 PM
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Default I know it was just a show ... but

... along the lines of a cruise line making you feel special ....

Remember how Doc, Julie, Isaac and Gopher (and Vicky too) always got involved in the lives of their passengers?

Have you ever had a crew member, take an involvement in your cruise or even as much as know you by name (other than the MDR waitstaff)? Have you ever had a crew member assist you with a problem/issue and then find you later in the cruise to find out how it went?

Have you ever had a crew member come up to you during your cruise to find out how you are enjoying your time or try to get to know you or make your cruising experience more enjoyable?
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Old January 25th, 2011, 01:31 PM
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This would be the closest we have come:

Princess includes a crew member on each of the excursions. On top of the acropolis of Lindos our escort was trying to take a picture of himself. I offered to take his photo for him and then he returned the favor for the DW & me. We chatted a little. After that we just kept seeing him on board.
Same excursion we had a fellow passenger slip while walking down a hill (I think he half stepped on a curb). Our escort was Johnny on the Spot when passenger went down and allowed the rest of us to continue our tour.
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Old January 25th, 2011, 01:46 PM
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Yes to all your questions.

The most notable experience was when we showed up on the Regent Seven Seas Mariner in Hong Kong with no luggage. We flew on frequent flyer tickets, not cruise air. Still, the Concierge was great at tracking down the luggage and arranging for delivery in Saigon by an airline that we didn't even fly (no one trusted security of our luggage if sent to Hanoi so we had to wait three more days). In addition, the concierge loaned stockings to my wife and my mother. The social hostess loaned clothes to my wife. The concierge arranged for a tailor to come to our cabin so my father and I could be fitted with tuxes and my wife and mother could be fitted with long black waitress skirts for formal nights. All of this service was extremely well appreciated. Unfortunately, the Concierge has since left Regent (we sailed with her one more time). The social hostess is now a Cruise Director and we have sailed with her many more times. It is service like this that keep us loyal to one cruise line.

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Old January 25th, 2011, 01:49 PM
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Watching Love Boat reruns, was the reason I booked our first cruise, in 1990.That show was erroneous, on so many levels..but,every problem the crew helped with, or butted into, was fixed in 60 minutes

I think the crew is always willing to give a helping hand without being intrusive, when a problem arises, outside their purvue...Getting too chummy, can lead to other issues, which I have seen on board and on tv reports...my interactions with the crew, have always been just cordial.
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Old January 25th, 2011, 02:45 PM
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I'm looking forward to more replies ... but am wondering if this is why I don't feel special.

I've run into the "entertainment" staff in hallways or eleveators. Rarely more than a smile or a nod. Maybe a "how are you?".

It would be nice if someone came up and enquired if we were having a good cruise, if we were interested in any activities or if there was anything they could do to enhance our cruise experience.
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Old January 26th, 2011, 04:52 AM
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Queen...

If you read my "bio" here: About CruiseMates.com you will see that Love Boat actually played a large part in my wanting to get onboard cruise ships.

I had a Holland America steward hear me saying how I had lost a button on my tux and couldn't wear on the cruise. I was just talking, not complaining. He took it without telling me and sewed a new one on by himself and gave it to me the next day. And this was back in the day when HAL was truly "tipping optional" (remember that?).

Since then, though, I agree with you about entertainment staff. I have tried talking to them, even while they are on duty in the library with nothing else to do, and they were pretty cold, and I had even worked on HAL ships as cruise staff (so we had some common ground). I also found it a bit off-putting that a staff member couldn't even take a few minutes for a conversation -

But I guess you never know what might be going on in their heads. Maybe she was thinking about the boyfriend she just lost, or the weight she had gained since her contract started.

Here is your revenge thought - every time a dancer takes a job on a cruise ship she gains weight - which is devastating to a dancer. As a stage manager we used to watch their costumes get tighter as the weeks passed. And it was almost always in the same place - the derrier.

Bottom line, though, is that I have found traveling solo on cruise ships is for people who can find ways to amuse themselves and tend to make conversation with strangers easily. Not all strangers will talk to you - but the best approach is to ask them abnout themselves (and even that doesn't always work). I personally don't like eating dinner alone, and will do it in my cabin at times.

We have another single lady on here (I forget the name) who travels on HAL because they have a singles program. You two should get together.
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Old January 26th, 2011, 05:45 AM
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Yes to all of the above on the Azamara Journey. Kept in touch after disembarkation and we still occasonally email each other.

Is it just coincidence that those with positive experiences sailed on smaller vessels?

Annie
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Old January 26th, 2011, 09:10 AM
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Annie i don't think that it is concidence that there is more interaction on the smaller ships, i think it is just logistically hard for more than just a casual smile or nod on the really large ships. On our last Princess cruise which was on the Golden which is a big ship, we had an awesome wait-team, but the second night they knew our names, knew our cocktail preferences, and had sodas waiting on the tables for our kids, and they took a little extra time to interact with us and our kids at dinner, more than just the usual courteous hello how are you how was your day
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Old January 26th, 2011, 09:34 AM
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I agree Lisa. What I said was 'tongue in cheek'.

I know the staff:guest ratio is higher on smaller lines than on the mainstream lines and for me that is the reason I will now only sail on smaller vessels. They just suit my personality.

Annie
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Old January 26th, 2011, 09:37 AM
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Yes . The Asst. Maitre'D (sp) on my last cruise came to our table of 6 every port morning to ask our plans .On the day we docked in Curacao he gave us suggestions for what to do in port .He had lived there many years .
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Old January 26th, 2011, 09:43 AM
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Hi Paul - your bio was a fascinating read, thank you!

I'm not sure where I gave you the impression that I cruise single (maybe it was my post on the single cruise fares? This was prompted more by my shock that people post here looking for roomies or that they would have a cruise line pair them up).

I always cruise with my DH, and on some occasions with our two little kids.

Back to the original question (prompted by feeling special) ... Probably the closest I've come to feeling special on a cruise ship was on the DREAM, when a few of the lido staff took interest in my two little kids, and many got to know them by their first name. My children have a Filipino nanny and know a few words of Tagalog ... so some of the staff were amazed at these two little (non-Filipino) chidlren who were attempting to converse with them in Tagalog.
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Old January 26th, 2011, 10:55 AM
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Oops, I guess I shouldn't assume anything. It was just your tone of voice.

It is a funny thing how small ships are more conducive to meeting people. but it is really because you know you are far more likely to see that same person again.

On larger ships you may meet someone and not see them again for the entire cruise.

It is like towns - you are far more likely to meet a friendly stranger in a very small town (except in certain states, like I dunno, Transylvania) than you are in New York City.

I never felt more isolated than I did living alone in NYC. But in Fort Worth I met new people all the time.

Plus, let's be honest, small cruise lines make it their business to interact with every guest, and it is easier for them to do that.
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Old October 5th, 2011, 12:44 PM
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I had an instructor in Massage Therapy school that was on a ship working doing massage for years. She met her future husband on board, he was a client, and ended up leaving the ship and eventually getting married, that was 30 years ago!
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Old October 5th, 2011, 06:16 PM
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It's actually a rare cruise when someone on the cruise staff DOESN'T know the lovely Mrs. Jones (Vita) and me by name. It ALWAYS happens, but perhaps it's because we take the time, and go out of our way to say hello, and converse with the staff. More often than not the Cruise Director knows me by name, and acknowledges my presence at every show. (Once again,,,,probably because I sing in the Legends Show, and/or the passengers talent show.) Many of the production singers, and the dancers know me by name, because of my participation in the "Legends Show". The assistant maitre 'd, and sometimes the maitre 'd himself know us. The gang at the pursers desk call our name when we're just walking by, and no, it matters not whether it's a big ship, or a small one. That is the norm! Maybe it's just us?????

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Old October 6th, 2011, 12:22 AM
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Quote:
Originally Posted by Queen of Oakville View Post
... along the lines of a cruise line making you feel special ....

Remember how Doc, Julie, Isaac and Gopher (and Vicky too) always got involved in the lives of their passengers?

Have you ever had a crew member, take an involvement in your cruise or even as much as know you by name (other than the MDR waitstaff)? Have you ever had a crew member assist you with a problem/issue and then find you later in the cruise to find out how it went?

Have you ever had a crew member come up to you during your cruise to find out how you are enjoying your time or try to get to know you or make your cruising experience more enjoyable?
On my cruise last year to the Panama Canal one of the ships sentior officers sat at my table one evening during dinner and gave our group info on what to see in Curacao as he had resided there at one time.
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Old October 6th, 2011, 07:21 AM
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Quote:
Originally Posted by skymaster View Post
Maybe it's just us?????
Sky, I don't know if it is just you and the Lovely Mrs. Jones (Vita), but it is not me. I have had one brief exchange with a CD in an elevator once. That is the only time I have spoken with the CD or any of their assistants. We have never had any interaction with the maitre d' except the obligatory sweep of tables pandering for tips.
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Old October 6th, 2011, 08:04 AM
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Quote:
Originally Posted by green_rd View Post
Sky, I don't know if it is just you and the Lovely Mrs. Jones (Vita), but it is not me. I have had one brief exchange with a CD in an elevator once. That is the only time I have spoken with the CD or any of their assistants. We have never had any interaction with the maitre d' except the obligatory sweep of tables pandering for tips.
Well, it's probably just the way we interact with others,,,,and the fact that we cruise so often! We almost NEVER get aboard a ship when we don't see, and TALK TO a member of the crew that we've sailed with before! We always eat breakfast, and lunch in the dining room, if it's open, so we take time to talk to the maitre 'd and assistant maitre 'd. We NEVER go ashore, so are aboard when everyone else is gone, and the crew, (ie: singers, dancers, and entertainment staff) are wandering about the ship, and are open to talking to those of us who are still aboard. As I stated above, I almost always sing in the "Legends Show", and/or Talent Show, and I always get "HEY, I remember you" when I appear at the rehearsal for those shows. The CD's know me from the shows, and the fact that I usually go out of my way to get to know them as well. We simply enjoy meeting people!

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Old October 6th, 2011, 03:11 PM
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I grew up watching "Love Boat" and always wanted to cruise since then, althogh I knew the staff wasn't quite like that. While some crew go out of their way to make cruisers happy, in most cases, not like on the love boat. Great show, I wish they would do a more modern day one...
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Old October 6th, 2011, 04:07 PM
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Oh yes, Donna. Wish they still had "Love Boat", new version or even re-runs. I used to watch it weekly when I was living (and freezing) in upstate New York. Moved to Florida and the minute I had enough money, I went on my first cruise....in 1982. Been cruising once or twice a year ever since.
And, yes, to the original question. It does not happen as often as it used to, but I have had many interactions with people who worked on board. One year, I went by myself again, as hubby had a last minute work problem. I was at a dining room table by myself. Asked the maitre d' to move me, which he did the 2nd night. But, I went back over to my original waiter and gave him a little cash gratuity since he had gone way out of his way to make me feel comfortable sitting there alone. I don't mind that in a restaraunt, but I like meeting people on a cruise. Anyway, every time he saw me in the buffet, I got over the top service and big smiles. And it couldn't have been about the money, as what I gave him was literally a token amount. But, I think the fact that I ackowledged his efforts made a difference.
Re. show performers...I am still friends with one we met on the NCL Dawn 5 years ago.
It all depends on individuals, both passengers and the individuals on board. Not that different from real life, eh?
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