Even as a world traveler we make mistakes. But, be careful who you book through if you don't want to book directly with a cruiseline. Ask if the agent is licensed in your state, check their affiliations, confirm their licensing and certifications.
I did all the right things and yet missed the obvious or stopped checking too soon. They all talk a good story, but can you trust them.
In my case, the affiliations appeared to be there, the licensing appeared to be there and the travel agent in San Luis Obispo talked an excellent story. She took my deposit, refused to refund it, made reservations without authorization, cancelled a cruise without authorization, the affiliations were fraud, she did not have her local license in order, was not licensed in my state, and apparently was not filing taxes or paying taxes.
She also used my identity in her advertising without permission.
She is being investigated and I am still out the money. Maybe by the time the states of California and Florida and the IRS get done with her she will have enough money left over to refund me the $1,000 she still owes me.
Read more about it on my blog at Janet's Blog | My World